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3.0

My daughter and I went in both getting our very first manicures I asked for the gel we were told it would last two to three weeks I figured that would be a good idea since it's my birthday month I'm turning 50 I asked for the number 50 on my left ring finger he put a flower on it instead he ripped my cuticles off which ended up infections just days after the nails started peeling back slowly one by one destroying my fingernails my daughter had the same experience minus the infections I didn't expect them to last 3 weeks but I did expect them to at least last one week but they did not even last 5 days I went in 8 days later and ask for a refund I was told they don't give refunds I did not see a policy posted as such anywhere they didn't even apologize he offered to fix them or just put the same color polish on without the gel even though I showed him the infections he was still going to do it although it states very clearly that they will not work on nails with infections I will never get another manicure again

Location: Xenia, Ohio

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Danielle W Xjv

I posted this on the 15th Called Regal main office twice Spoke with a woman once who transferred me to leave a voicemail 2 voicemails and No-one has calles me back I DID however recieve another email just last night asking me to leave another review Is anyone going to contact me about this?

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